Fatal Payment Mistakes That Are Killing Your Conversion Rates

Online Payment Mistakes

NOT ASSURING THE SAFETY OF THE CUSTOMER’S INFORMATION

While making the online purchase, a customer has to enter a great number of personal information to your website. Not to forget the debit/credit card or internet banking details to make an online payment. If you are not providing proper security then there is a high possibility that the customers will not make the purchase.

So, it is always advised to all the merchants to offer proper security and privacy information to the website for the security of the product as well as the customer.

FORCING THE CUSTOMER TO CREATE AN ACCOUNT BEFORE MAKING PAYMENT

Every merchant needs a customer database for business but forcing the customer to create an account every time he/she visits your website can be bad for business.

Furthermore, asking too much data while signing up can also force the customer to abandon the website.

But we also understand that account creation is important, and therefore to avoid such issues, you can try these tips:

Instead of asking to create an account, offer services like Sign In with Google or Facebook or any other social media account.

Furthermore, you can ask for address details and other personal information at the time of payment. Do not ask unimportant details.

Also, ask the customer to save his personal information to avoid entering them again and again. Make sure you assure the safety of this information.

Other than that, you can also provide FAQ’s and customer service option to answer the query of the customer.

NO CUSTOMER SUPPORT SERVICE

Offering customer support has become as important as providing a privacy policy.

Providing customer support gives customers a trust factor that makes them feel appreciated hence making them a loyal customer. Along with that, the customer also believes you are a genuine service provider.

Now if you are a small firm and unable to offer 24/7 support then you can try adding FAQ section. Other than that, you can also offer email support or chat support service to the customer.

• REDIRECTING TO A DIFFERENT WEBSITE TO MAKE THE PAYMENT
• CHECKOUT PROCESS IS CONFUSING AND DISTRACTING
• LACK OF PAYMENT OPTIONS

If you are still confused and do not know how to resolve the Online Payment Mistakes that kill Conversion, just get in touch with Merchant Stronghold by placing a call at the toll-free number i.e. +1 (888) 622 – 6875. You can also reach us by visiting www.merchantstronghold.com or try our email support service.

Merchant Account for Nutraceutical Products

Some merchant account providers specialize in high-risk merchant services, but they do in general charge higher transaction fees. All of them are not alike though. Few providers offer customized end-to-end payment solutions and some don’t. Some also offer to process for numerous currencies and others do not. For these and other reasons, it’s best to do very systematic research into merchant processors offering Nutra deals merchant accounts.

In spite of the fact that there are more choices nowadays in the card preparing industry, finding the correct processor can be testing. You will require one that addresses your organization’s issues and that can take some time and legwork. Search for a respectable place that has been working together for some time. Discover what different administrations they may offer.

For example, online installment doors. In the event that this is something that will be critical to you, ask whether they handle things like various monetary standards. Discover a processor that can make different Nutra deals shipper accounts accessible to your organization

A GROWING NUTRACEUTICAL INDUSTRY

The Nutraceutical items industry is a growing, flourishing industry. Numerous Nutra deals organizations help people all over the world to lose weight, and look and feel better. The uses of the item by the majority and many do truly work. Some well-known professionals like Dr. Oz sell them. “As Seen On TV Products”. In addition, natural alternatives are popular because they work and offer good results without harmful side effects.

Good products that offer multiple health fitness benefits without harmful side effects will always be in order and popular with consumers. consequently, there will always be numerous online suppliers of these items with an awesome requirement for solid merchant services.

Though it can be difficult to locate a regular bank to work with, it is still possible to do so. In order to work with a traditional bank or processor, it is necessary to establish your business in the marketplace. This is when a processor that specializes in merchant services for Nutra sales will be there.

High Risk Credit Card Processing Merchant Account for Debt Collection Business

Why is Debt Collection is High-Risk?

Fact is, debt collection enterprise is at extraordinarily high Risk, due to the enterprise’s traditionally high chargeback rate. The purpose for this is fold: (1) the inherent nature of the business is that humans are paying cash they’d like an alternative now not be paying. some of the ones people will always initiate a chargeback, and (2) a few debt collection corporations who didn’t recognize the way to manage chargebacks, or who weren’t operating with a informed high-risk processor and payment gateway that would assist them manage and avoid chargebacks, have given the complete industry a bad reputation. no matter all this, however, thankfully, there are nevertheless a few true alternatives.

OFFSHORE DEBT COLLECTION MERCHANT ACCOUNT SERVICE

Merchant Stronghold works with a number of processors and gateway providers with sponsor financial institution relationships that offer both domestic and offshore debt collection merchant accounts. we are able to offer credit card processing for debt collection companies under the following two options:

Requirements for US Debt Collection Merchant Account:

US-based

company representative.

US-based

company entity

US bank account

Business operations can be global

DEBT COLLECTION BUSINESS BENEFITS:

Through our processing partners, we can also offer debt collection businesses the following additional benefits:

Expert in underwriting

Same day approvals

Compatible with E-commerce portal and major payment gateways

Acceptance Visa / MasterCard / American Express etc.

MOTO (phone / mail), eCommerce, and swipe accepted.

Nutra Merchant Accounts Processing Solutions to Grow Your Business & Boost Your Sales

In the event, if you are included in Nutraceutical deals, as you know that it can be hard to acquire merchant services for Nutra product sales. But then, without a high risk merchant account, you will not be able to Accept Credit Card and debit card payments. This has left numerous organizer or business owners wondering what to do. With a specific end goal to exceed expectations in an online business, it’s vital to have the capacity to process domestic and international payments.

The Nutra deals business is a big High-Risk Business but it is seen as considered high risk for a few reasons. One of them is that e-commerce sites that offer nutraceuticals generally get a higher number of chargebacks than different organizations. Chargebacks occur whenever a customer returns an item or they pay with a bad check or over-extended credit card. Though the merchants themselves are at risk, so is the merchant processing center that handles their transactions.

SHOP AND COMPARE MERCHANT SERVICES FOR NUTRA SALES

Some merchant account providers specialize in high-risk merchant services, but they do in general charge higher transaction fees. All of them are not alike though. Few providers offer customized end-to-end payment solutions and some don’t. Some also offer to process for numerous currencies and others do not. For these and other reasons, it’s best to do very systematic research into merchant processors offering Nutra deals merchant accounts.

In spite of the fact that there are more choices nowadays in the card preparing industry, finding the correct processor can be testing. You will require one that addresses your organization’s issues and that can take some time and legwork. Search for a respectable place that has been working together for some time. Discover what different administrations they may offer.

A GROWING NUTRACEUTICAL INDUSTRY

The Nutraceutical items industry is a growing, flourishing industry. Numerous Nutra deals organizations help people all over the world to lose weight, and look and feel better. The uses of the item by the majority and many do truly work. Some well-known professionals like Dr. Oz sell them. “As Seen On TV Products”. In addition, natural alternatives are popular because they work and offer good results without harmful side effects.

Accept Credit Card Transactions for your Tech Support Businesses

There was this particular merchant based in the U.S. and, by the time it contacted us, it had gone to some of the biggest U.S. processors to open several merchant accounts, a couple of which are still active. Now, this is one of the biggest mistakes that merchants must not make —opening several merchant accounts at once, and not keeping them live. If it’s done otherwise, processors get nervous and understandably so —the new Merchant Account You are applying dormant is either closed down or replaced. In the event, we asked our merchant to explain why it had gone through the pain of opening these many merchant accounts and received a satisfactory explanation, which is not a typical scenario. I should also add that the merchant had already received notices that its remaining two accounts would be closed within a month, which brings me to the next lesson — if you operate an online tech support business, the mainstream processor would not be a viable option — even if you do manage to get an account with them and keep it functioning, it is inevitable to keep it running. As soon as the processor’s risk department takes a close look at it, it will shut down in a second. What you need is a high-risk solution, although not necessarily an offshore one.

Merchant Stronghold’s Technical Support Checklists

Merchant represents and warrants each of the following by checking it and signing below:

Merchant is engaged in the business of offering technical support services and has obtained, and throughout the term of the agreement will maintain all local, state, and federal licenses, registrations, and approvals required to conduct such business. All technical support services for which Merchant services charge any customer will be provided only by the Merchant, and will not be referred, re-directed, or outsourced to any third party.

The electronic signatures in global and National Commerce Act, 15 U.S.C. §7001, et seq.; and all other applicable federal, state and local laws, rules and regulations including, without limitation, those referring, relating or operating to the foregoing, consumer privacy and protection, credit , lending, finance, usury, and banking, and with the Rules (as defined in section 1 of the Agreement)

Merchant will immediately notify MSH and Bank in writing of any inquiry, investigation, complaint, charge, subpoena, claim, request for information, judgment, injunction order, cease and desist order, any similar judicial, quasi-judicial, administrative, or executive order, or any license or permit revocation or cancellation by any local, state or federal law enforcement or regulatory agency, entity, or official in connection with or relating to Merchant’s business including without limitation of any complaints, charges or claims against Merchant by any customers of Merchant or by any local, state or federal official.

In addition to the indemnity obligations set forth in the Agreement, Merchant will also indemnify MSH and Bank, harmless from and against any and all losses, costs, liabilities, damages and expenses (including attorneys’ fees and collection costs) resulting from or incurred in connection with any inquiry, investigation, complaint, charge, subpoena, claim, or request for information of or against Merchant, or against or involving MSH or Bank in Connection with Merchant, by any local, state or federal law enforcement or regulatory agency in connection with or relating to Merchant’s business including without limitation of any complaints, charges or claims by any customers of Merchant or by any customers of Merchant or by any local, state or federal official. Merchant understands that MSH or Bank may terminate the agreement effective immediately in the event of any breach of this addendum or as otherwise set forth in the Agreement.

Visa’s International Service Assessment Fee Policies

Visa’s International Service Assessment Fees is one of many assessment fees that Visa charges to assess the increased risks of foreign transactions. The ISA fee only applies when the US-based businesses accept a Visa card issued by a non-US bank.

ISA (International Service Assessment)

The ISA fee applies to all the transactions involving US-based business and a foreign card issuer. Current Visa’s ISA fee is 0.80%. It is a merged fee of the standard assessment fee (0.13%) and the international acquirer fee (0.45%). The Transaction would incur 1.38% in assessment fees. This amount is in addition to the costs of interchange and the processor’s markup.

Most businesses want to pay as less as possible for credit card processing, but let’s get this straight that most of the people usually are not aware if they are getting competitive markup or not. If you want to cut down the costs on the credit card processing, you’ll have to make sure you get competitive markup if not, you’re paying more than you should.

Visa Assessment Fees:

Assessment fees are the methods by which Visa makes money. For example, when you take a Visa card at your business, the transaction incurs assessment fees from Visa, which your credit card processor passes to you. Assessment fees are non-fluctuating for processors; they are not even negotiated with Visa for individual businesses. However, there have been examples of processors tampering with assessment charges. They were adding different types of charges without disclosing it to businesses. Indeed, a payment processor was sued for that practice. Ideally, you’ll work with a processor that passes assessments to you at a cost. We, at Merchant Stronghold, have a legal agreement with acquirers that stipulates the processor to pass charges to you at the right cost. Furthermore, we monitor the statements to ensure clients are billed correctly.

Who pays the ISA?

This comes in brutal because from a merchant’s point of view it might seem fair that customer must pay this additional processing cost. But, since Visa has no way to bill you directly for the ISA fee, they charge it to your processor, and the processor will pass the cost in the monthly account statement.

The Technological advancements have broken down many barriers that previously limited international commerce. In this age of Information, transactions between US-based merchants and international financial institutions are becoming more common, and this trend will only continue to grow in the future. Extra fees for processing card transactions across national borders are, unfortunately, probably here to stay.

Getting Cheapest Payment Gateway Is Not Good For Your Business

Cheapest Payment Gateway – Today there are so many options available to choose for payments; bank transactions, credit/debit card payments for your business. It can become very difficult to choose from the options available. However, the truth is not all payment gateways are reliable for your business. If you are a merchant who is setting up a new business and will be dealing with daily transactions then it is very important for you to have full knowledge of the suitable payment gateway for your business. There are a lot of points to consider while choosing the right payment gateway.

You might find a “cheaper” payment services provider, but there could be hidden charges too. You might choose a cheaper payment gateway, but choosing the cheapest one is not always the best option.

WHY THE CHEAPEST PAYMENT GATEWAY IS NOT THE BEST ONE FOR YOUR BUSINESS?

Cheapest payment gateway does not always deliver as they promise. They use different tactics to entice merchants. These could be very problematic for the health and reputation of your company.

Cheap Payment Gateway usually puts attractive advertisements with lowest pricing rates and other services to attract potential clients, but there come hidden fees with it.

If you want to expand your business and sell your products and services globally, some payment gateways will charge higher fees when you sell in other currencies.

Cheapest payment service providers may give you a headache due to lack of proper secure payment service. However, with the best payment gateways, you will not have to worry about PCI compliance, anti-fraud tools, and security issues.

The cheapest payment gateway cannot be an outstanding service provider. If some fraudulent transaction or something unexpected happens, they will fail to resolve your problem quickly or they may charge a very high fee for the assistance with it.

Most payment service providers hold your credit card data hostage. For example, you have several thousands of credit card details of customers that you may not be able to transfer. Now, in case you want to switch to other payment providers, you might not have the option of retrieving this data and take with you. In that case, you will have to ask all these customers to fill their information again and could cost you a lot of money in attrition and in the process you might lose the trust of your customers.

Cheapest payment gateway offers only one or two payment services, requiring you to hire your own vendors, maintain multiple relationships with other online security providers.

Hence, for the security and growth of your business, choose the “right” payment gateway instead of the “cheapest” payment gateway.

In case you want to know more, you can always get in touch with Merchant Stronghold. You can contact us through email or phone number +1 (888) 622 – 6875and talk to our experts at any time of the day.