What is Late Presentment Chargeback?

As the environment where usage of Card-Not-Present for collecting transactions for the product or services is growing rapidly that helps business to make their product or services available on the global level. This is one the benefit companies are enjoying with the integration of internet in the traditional way of doing business.

With the use of internet for selling goods, there are few reasons that can cause the loss in the business. One of them is being late in presenting the transaction details. This can be called as the merchant-end fault that can be avoided. But first we need to understand that why card brand or customer’s bank can deny depositing the transaction amount of a valid transaction.

This process of transactions authorization basically involves all the financial services that are related to buyer and merchant via internet connectivity that verifies buyer’s card details and debit the required amount from the high-risk merchant account. But, one thing merchant needs to keep in mind while collecting the payments through internet that is the lifecycle of the transaction doesn’t complete by just debiting the amount from the buyer’s account. One thing in this payment cycle that is to be done by merchant’s end is to provide the legitimate transaction proof to the merchant’s bank or card processors to get the money funded into their account. The merchants have to provide the proofs within the time limit as specified by the card brands.

To understand this, first we need to understand the lifecycle of the transaction that a merchant performs to get the funding of the transaction. While saying online payment collection, we can imagine that while a buyer initiates the purchase, selects the payment option that opens a new window, where buyer performs the operations according to it card and account type. The process that takes place with a fraction of seconds on the gateway window decides whether the customer’s account and card is authorized to buy the product or not.

But, there is no remedy to dispute this chargeback; a merchant has to accept it, if the merchant doesn’t follow the time frame of the card brands. The only option is to avoid this error is to take precautions. The precautions are:

Follow the time-frame guidelines: Merchants should try to deposit the transaction details to the high-risk credit card brands on the same day or very next day, if possible. But, in the case of Card-not-present transactions, merchants can only deposit the receipt only after the product or services are shipped.

Automation of transaction data batching: This can be most preferable option an e-Commerce merchant should follow. A merchant should use the systems/software that automatically generates the list of daily transaction details, which will help merchants to save time and keep themselves updated.